REPORTS TO:
Quality Assurance & Event Management Director
PRIMARY FUNCTION:
To Assist the Quality Assurance & Event Management Director in fulfilling the duties of the Quality Assurance & Event Management Department
RESPONSIBILITIES
- Assisting the Event Management Coordinator.
– Monitor Daily reports in Electronic Reporting Systems, E-Mails, and paper.
– Follow-up on any events reported in Electronic Reporting Systems, Emails, and paper.
– Assist in communication between staff and management as needed to resolve any issues relating to Event Management by training/retraining and creating policies.
– Assist in Bi-weekly Event Management Meetings, create minutes, and follow-up tracking.
– Attend all Q meetings. Document in notes.
– Attend all relevant ISP/PSCP or IDT meetings.
– Complete and Submit Reportable Events to state.
– Complete follow-up of Reportable Events including data tracking
– Notify all relevant entities when a reportable occurs per policy.
– Able to set and meet deadlines. - Attend and pass Investigator Training to become a certified Investigator.
– Assist in / or Complete Internal Investigations for MW/ICF Programs - Monitor, review, update, and train on the Emergency Preparedness Plan
- Monitor for Falls and assist in the Fall Prevention Program
- Prepare documentation for and attend HRC Meetings
- Take on-call responsibilities on a rotating basis
- On-call for any emergency pertaining Event Management
- Be the lead contact when Quality Assurance & Event Management Director is unavailable
- Assist in State Surveys and State investigations from entrance to exit after intern is passed
- Have a flexible schedule for reporting and investigation needs
- Assist with monitoring electronic and paper data for quality and accuracy
- Perform other duties as assigned
Qualifications
- High School Diploma or GED
- Two years’ experience with intellectually and developmentally disabled population
- Ability to be insured as a vehicle driver by agency’s insurance program.
- Have a valid driver’s license.
- Ability to write investigative reports, event reports, and corrective actions reports.
- Good knowledge of basic English sufficient to read instructions, keep records and write reports.
- Ability to meet all training requirements and obtain required certifications.
- Ability to learn and utilize basic computer programs: Excel, Word, and other programs necessary for job tasks and documentation.
- Successful completion of drug screen.
- Successful completion of background and reference check.
- Ability to perform the essential functions and activities of the job with or without reasonable accommodations.