ICF Case Manager & Quality Assurance Coordinator

REPORTS TO:

Program Supports Coordinator

PRIMARY FUNCTION:

To develop, coordinate, train, and monitor individual’s programs and perform quality assurance on the ICF Case Management functions.

RESPONSIBILITIES:

  1.  To write Individuals Support Plan (ISP) and staff instructions in the ICF programs.
  2. To coordinate the development of data sheets that are needed to implement the ISP and other care plans.
  3. To communicate with members of IDT, evaluate data, and document the effectiveness of an individual’s outcome/action steps, adaptive equipment and therapies.
  4. To carry out staff ISP training for all individuals.
  5. To monitor the effectiveness of the ISP programs through communication with shift supervisors and on-site observations to ensure active treatment and coordinate changes as indicated.
  6. To monitor individual’s plans and record to ensure an integrated plan among all members of the Interdisciplinary Team (IDT).
  7. To monitor and follow-up on recommendations of ISP revisions, treatments, ordering of materials needed to carry out the ISP and recommendations of the various therapies.
  8. To ensure that recommendations are considered by the IDT (medication review, health services reports, nutrician, pharmacy review and therapy reports).
  9. To communicate with members of IDT, evaluate data, and document the effectiveness of an individual’s outcome/action steps, adaptive equipment and therapies.
  10. To write Monthly Reviews for all individuals ensure programs have been modified or changed in response to individual’s specific accomplishments, need for new program, pr difficulties in acquiring or maintaining skills.
  11. To monitor the ISP process to ensure it includes a comprehensive functional assessment (CFA), medical review, health services report, self-administration medication assessment, nutritional and therapy’s assessments completed in the required time frames.
  12. To monitor the ISP to ensure it reflects and responds to the functional changes which have occurred since the last ISP and the ISP is based on the CFA.
  13. To keep tracking logs of routine assessments for timely submission and completeness.
  14. To maintain documentation of contacts.
  15. To monitor mealtimes and provide retraining to staff and supervisors as indicated.
  16. To assist in state survey of the ICF programs and in developing the Plans of Correction for the survey.
  17. Complete on-site observation to ensure the Plans of Correction are being implemented.

QUALIFICATIONS

  • Bachelor’s Degree in Education or Human Services Area
  • At least one year of experience with individuals with Intellectual Disabilities
  • Ability to be insured as a vehicle driver by agency’s insurance program
  • A valid driver’s License
  • Good knowledge of basic English sufficient to read instructions, keep records and write reports
  • Successful completion of background and reference check
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